Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Role and Responsibilities

Provide Training on Sabre products and solutions, to internal agents and Self-Service Customers.

Responsible for conducting complex instructor-led classroom and virtual classroom technical/products training courses for customers and/or employees in the application of complex situations for multiple products

Conduct virtual training for customer agents

Create detailed training programs including building training schedules and customizing training material as necessary

Prepare operating manuals, references, or training materials

Interfaces with customers and functional organizations to develop specifications for course content

Actively seeks information and learns, to ensure that at any point he/she is up to date with Sabre’s product strategy, industry trends, and disrupters relevant to our business

Additional responsibilities include participation in the maintenance of the training curriculum and assistance in the development of computer-assisted training materials

Planning - identifying customer needs and resources needed to make a successful transition

Collaborate with customers, and the account team to meet project deliverables

Qualifications and Education Requirements

Minimum 4 years of global travel industry experience.

Advanced level of English both verbal and written

Experienced in connecting with a wide variety of audiences within and outside of Sabre and customer presentations/ Demos.

Strong analytical skills and negotiation skills

Excellent written and verbal communication skills

Experienced with working in a matrix organization and leading a virtual distributed team

Bachelor's degree or equivalent

Benefits

Work in modern Zonamerica campus alongside all the amenities it has to offer!

Annual Performance bonus plans

Development opportunities in country or globally

We offer a competitive private health insurance for employees and eligible children

Extra Paid Time Off (5 extra days each year)

3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)

Daily meal allowance

Life Insurance

Corporate Social Responsibility opportunities

Recognition and acknowledgement programs

Fun employee engagement and development events

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.