L&D Service Delivery Specialist
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
Your Role: As part of our team, you will be responsible for delivering learning and development support to the LATAM region. You will be expected to meet established key performance indicators (KPIs) and service level agreements (SLAs).
Tasks and Responsibilities
Deliver efficient, accurate, timely administration services as per agreed KPIs and SLAs.
Actively work to achieve the agreed trainings, development and performance goals in alignment with the Shared Services Leadership Team. Seek opportunities for continuous improvement and provide constructive feedback.
Assess if customer requirements are being met effectively. Ensure that all HR personnel data and sensitive information are kept confidential.
Should be exposed to the following HR Delivery Functions by Order of Specialization: Learning & Development, HR Data Management, HR Reporting & Help Desk and Inquiry support.
Requirements
Gradute or Advance student in Human Resource, Business Administration, or any equivalent degree.
Preferably 1 year working as HR Generalist.
Understanding in the use of HR systems and tools (i.e. Learning Management Systems, Success Factors, etc.), desired.
Adequate experience in using MS Office applications.
Strong communication skills – both written and verbal (Spanish, English & Portuguese).
Work Modality
Monday to Friday from 8 a.m. to 5 p.m| Hybrid.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
- Ubicaciones
- Montevideo Uruguay
- Estado remoto
- Híbrido
L&D Service Delivery Specialist
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