We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Deal with clients’ inquiries via live chat, email and telephone
Handle client inquiries via email and telephone and ensure that high level service is provided
Perform personal clientele analysis and taking actions as required
Promote available products and services to clients
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary

Main requirements:

Degree in a business-related field
Customer care or sales experience is a definite plus
Client handling experience in the financial services sector is a definite plus
Fluent Spanish and Portuguese speaker with intermediate oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented

Benefit from:

Attractive remuneration package
Transportation allowance
Intellectually stimulating work environment
Continuous personal development and international training opportunities 

Work modality:

Monday to Friday 9.00 to 18:00 - Hybrid. 

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.