We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Montevideo.

Main responsibilities

Deal with clients’ inquiries via live chat, email and telephone

Perform personal clientele analysis and taking actions as required

Handle client inquiries appropriately and ensuring that high level service is provided

Promote available products and services to clients

Develop and maintain excellent relationships with prospective and existing clients

Cooperate effectively with other departments as required

Contribute to team effort by achieving targeted results

Main requirements:

Degree in a business-related field

Client handling experience in the financial services sector is a definite plus

Fluent Spanish and Portuguese speaker with excellent oral and written skills in English

Must be able to work weekend shifts

Ability to multitask and maintain a high-level of organisation

Outstanding communication and interpersonal skills Excellent computer literacy

Benefits

Attractive remuneration package

Transportation allowance

Intellectually stimulating work environment

Continuous personal development and international training opportunities

Work mode: hybrid.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.